Shipping Policy

At Luke Your Merch, we take pride in delivering your metal wall art quickly and securely. Our goal is to provide a smooth shopping experience, from placing your order to receiving your beautiful artwork at your doorstep. Below, you’ll find all the essential details about our shipping process.

Order Processing

Once you’ve placed your order on Luke Your Merch, we aim to process it as quickly as possible. Our handling time is 1-2 business days (Mon–Fri), and we strive to ship all orders promptly after receiving payment.

Shipping Time & Delivery

  • Order Cut-off Time: All orders placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the same day. Orders placed after the cut-off time will be processed on the next business day.
  • Transit Time: Once your order is shipped, it will typically arrive within 3-5 business days. However, delivery times may vary based on your location.
  • Total Delivery Time: From the moment you place your order, you can expect your products to be delivered within 4-7 business days depending on your destination.

We partner with reliable carriers to ensure that your order reaches you as quickly as possible. Delivery times are estimates, and unexpected delays with the carrier may occur.

Free Shipping

We offer free shipping on all orders, so you won’t have to worry about additional costs when placing your order with us. Whether you’re purchasing a single piece of metal wall art or several, we guarantee that your shipping cost will be on us.

Shipping Locations

Currently, we only ship to the United States. We do not offer international shipping at this time. However, we are working to expand our shipping options to other regions in the future.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order through the shipping carrier’s website.

Lost or Damaged Shipments

While we work diligently to ensure all shipments arrive safely, sometimes accidents happen. If your order is damaged during transit or if you believe your shipment is lost, please contact us immediately at support@lukeyourmerch.com. We will work with you to resolve the issue promptly.

Return & Exchange Policy

We want you to be completely satisfied with your purchase. If you are not, we offer returns and exchanges for both defective and non-defective products. You can return your item within 30 days of receiving it, and we will process your return or exchange at no additional cost. Please review our Return Policy for more details.

Payment Methods

We accept payments through PayPal for secure transactions.

Contact Us

If you have any questions or need assistance with your order, please don’t hesitate to reach out:

Thank you for choosing Luke Your Merch. We look forward to delivering beautiful, high-quality metal wall art directly to your home. Should you have any questions, our customer support team is always here to assist you.