Welcome to Luke Your Merch. By accessing and using our website, https://lukeyourmerch.com, you agree to comply with and be bound by the following terms and conditions. These Terms of Service govern your use of our website, services, and the purchase of metal wall art products from Luke Your Merch. Please read them carefully before making any purchase or using our website.
1. Acceptance of Terms
By visiting our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our website.
2. Products and Services
Luke Your Merch offers high-quality metal wall art products. Our products are made with care and designed to enhance the aesthetics of your home or office. By making a purchase on our website, you agree to pay the prices listed for the products, including any applicable taxes, shipping fees, and other charges.
3. Ordering
- Order Cut-off Time: Orders placed after 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the next business day.
- Handling Time: We strive to ship your order within 1-2 business days (Monday to Friday).
- Shipping Time: The transit time for your order is typically 3-5 business days. However, actual delivery times may vary depending on your location.
- Total Delivery Time: The estimated delivery time, including handling and shipping, is between 4-7 business days, depending on your destination.
4. Payment
We accept PayPal as our primary payment method. By providing your payment information, you authorize us to charge the total amount for your purchase, including taxes and shipping fees.
5. Shipping and Delivery
We offer free shipping on all orders within the United States. Please note the following:
- We provide standard shipping for all orders.
- Shipping time is estimated based on your location, and we are not responsible for delays caused by carriers.
- For international orders or shipping outside the USA, please contact us for more details.
6. Returns and Exchanges
We want you to be satisfied with your purchase. If you are not completely happy with your order, we offer a 30-day return policy. Please see below for more details:
- Returns: We accept returns for both defective and non-defective products within 30 days of receiving your order.
- Exchanges: If you would prefer an exchange, we are happy to assist you.
- Product Condition: Returned products must be in new, unused condition and in their original packaging.
- Return Method: All returns must be made by mail.
- No Restocking Fees: We do not charge restocking fees for returns or exchanges.
- Refund Processing: Refunds will be processed within 5 days of receiving the returned item.
For detailed instructions on how to initiate a return or exchange, please contact us at support@lukeyourmerch.com.
7. Privacy and Security
We value your privacy and ensure that all personal information collected through our website is protected. Please review our Privacy Policy for more information on how we handle your data.
8. Intellectual Property
All content on our website, including product images, descriptions, logos, and text, is the property of Luke Your Merch and is protected by copyright and intellectual property laws. You may not use, copy, or distribute any content from our website without prior written consent from Luke Your Merch.
9. Limitation of Liability
Luke Your Merch will not be held responsible for any damages, losses, or expenses resulting from the use of our website or products, including but not limited to, indirect, incidental, or consequential damages. We make every effort to ensure that our products meet high-quality standards, but we cannot guarantee that they will meet all individual customer expectations.
10. Modifications to Terms
Luke Your Merch reserves the right to modify, update, or change these Terms of Service at any time. Any changes will be posted on this page, and the date of the latest revision will be updated accordingly. By continuing to use our website after any changes, you agree to abide by the updated Terms of Service.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising out of these terms shall be resolved in the appropriate courts of the United States.
12. Contact Us
If you have any questions about these Terms of Service or need assistance with your order, please feel free to contact us:
- Email: support@lukeyourmerch.com
- Phone: +1 813-324-8281
- Address: 1321 Corner Oaks Dr, Brandon, FL 33510, USA
We are committed to providing you with a positive shopping experience and quality products that enhance your space.
